Resources for Violence Prevention and Response for Healthcare and Senior Living
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- Weapons Policies in Aging Services Organizations – a guide for residential communities on developing weapons policies.
Other non-profit resources
- Verbal De-Escalation Techniques for Defusing or Talking Down an Explosive Situation – from the Committee for the Study and Prevention of Violence Against Social Workers, National Association of Social Workers, Massachusetts Chapter. 3 pages, When a potentially verbally and/or physically explosive situation occurs, verbal de-escalation is needed. Here are some recommended techniques.
- Web page: National Association of Social Workers, Massachusetts Chapter, Workplace Safety Resources
- Web page National Association of Social Workers, Social Work Safety Resources
- Crisis Prevention Institute De-escalation Tips – as published by The Joint Commission: These Top 10 De-Escalation Tips will help you respond to difficult behavior in the safest, most effective way possible.
- The Joint Commission Sentinel Event Alert – (April 17, 2018): a nine-page resource guide on healthcare workplace violence, including references to applicable Joint Commission standards.
U.S. Department of Justice Resources
- FBI: Workplace Violence: Issues in Response – an 80-page collection of model policies including a special section on violence against healthcare workers
- Bureau of Justice Statistics: Workplace Violence, 1993-2009 – 18 pages of statistics and charts from the National Crime Victimization Survey and the Census of Fatal Occupational Injuries
U.S. Department of Health & Human Services Resources
- Active Shooter Guide: A 33-page guide on incorporating active shooter incident planning into health care facility Emergency Operations Plans
- Workplace Violence in Healthcare: Understanding the Challenge – a 4-page document with statistics and resources
- Guidelines for Preventing Workplace Violence for Healthcare and Social Service Workers – a 60-page guide including risk assessment, prevention, and response options
- Maryland Law Chapter 510: Labor and Employment – Nursing Homes and Health Care Facilities – Workplace Violence Prevention Safety Assessment and Safety Program
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